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TERMS & CONDITIONS
CUSTOMER CARE
These Terms apply to all orders placed via the online store vellyra.
1. Contracting Party
📧 contact@vellyra.store
2. Orders
Clicking “Buy Now” = binding order.
3. Prices & Payment
Prices shown at checkout include applicable taxes.
Accepted: Credit Card (Visa, MasterCard, AmEx), PayPal, Apple Pay, Google Pay.
4. Shipping
Worldwide shipping. Delivery: 5–8 business days.
5.reimbursement
At Vellyra, approved returns are refunded as non-expiring store credit (digital gift card) within 7 business days after inspection. Cash refunds, shipping fees, and taxes are non-refundable. Items outside the 7-day return window or not in returnable condition are not eligible. For damaged or incorrect items, contact us within 7 days of delivery.
6. Retention of Title
Items remain vellyra’ property until paid in full.
7. Warranty
Statutory warranty applies.
8. Liability
vellyra is liable in cases of intent, gross negligence, or health/safety issues. Limited liability applies in other cases.
9. Data Protection
See our Privacy Policy.
10. Governing Law
Jurisdiction = vellyra’ operating country.
11. Contact
📧 contact@vellra.store
PAYMENT METHODS
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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